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Subscriptions support for Zapier Add-On - So failed billings, etc. can be added/removed from follow-up emails

Hi There!

We'd really like to see Subscriptions support in the Zapier Extension.

For anyone unfamiliar with it, Zapier is a very versatile service. It can perform actions on your behalf with MANY other services. For example, it can add a customer email to a specific MailChimp list based on a set of criteria, then can remove a person from that list and add them to another based on other criteria. VERY powerful.

All our orders are Subscriptions. When a monthly subscription billing fails, we’d like to add that customer email to the MailChimp “payment failed, please update your account” list to follow up with them.

Then, when the payment is updated and subscription re-activated, Zapier would allow us to remove them from that list automatically.

Similarly, when a new subscription is created by a customer, we’d like to add them to the customer MailChimp list, and remove them from it if/when they cancel.

Above are just a few of the examples of actions possible with Zapier. For reference, here’s the link to the WooCommerce Zapier Extension page for more possible uses:
http://www.woothemes.com/products/woocommerce-zapier/

And here’s the WooCommerce Zapier extension website with example “filters”: http://wczap.com/filters/

Thanks!

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    Dan BaritchiDan Baritchi shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    16 comments

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      • shawnholtshawnholt commented  ·   ·  Flag as inappropriate

        So many people are missing the point here. Rather than zaps on orders, we need zaps on subscriptions. They are TOTALLY Different (although objects look the same.) Need to know when subscription status changes (renewals, etc.), able to sync type of sub, get variation and other details.

      • Dan BaritchiDan Baritchi commented  ·   ·  Flag as inappropriate

        FYI if you're using ActiveCampaign there's a new plugin that supports it directly from WooCommerce - called ActiveWoo - we've been waiting for an update here on Subscriptions support for a long time with no news so we are currently in the process of migrating to that plugin to replace this Woo Zapier add-on.

      • Dan BaritchiDan Baritchi commented  ·   ·  Flag as inappropriate

        @Andron WooCommerce with Subscriptions is awesome - we use it on a large scale with many new and active rebilling subscriptions. This plugin however is sadly lacking BECAUSE of no subscriptions support - so we will no longer be using it. Workign with orders only has been very clumsy for us... and frankly it's a surprising there is no Subscriptions support STILL considering what a significant add-on Subscriptions is for WooCommerce.

      • AndronAndron commented  ·   ·  Flag as inappropriate

        What's the news on this? This would be a tremendously valuable feature. Currently trying to decide between using WooCommerce Subscriptions and another option, and if this integrated it would make life much easier.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Would love to have an update on this - unless you have any other suggested methods to add/remove customers to MailChimp if they have cancelled? Much appreciated.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I'd really love to see this functionality kick in as we have Zapier pulling all of our orders and customers into Salesforce, but I just realized that it's skipping all of the renewal orders created by Subscriptions which makes for a major hassle. Any progress?

      • Dan BaritchiDan Baritchi commented  ·   ·  Flag as inappropriate

        Guys, any update on this?

        In addition to the items above/below, we're trying to intercept cancellations (i.e. to remove the cancelled customer from your customers email list) but checking for order status "cancelled" is not doing anything, cancellations are not triggering zaps - I suspect that's because subscriptions have grown into their own and are no longer treated as an addition to plain orders..

        I also see the plugin hasn't had an update since early in the year - is this extension still being actively maintained?

        Thanks!

      • Anonymous commented  ·   ·  Flag as inappropriate

        If you're trying to integrate Woocommmrce Subscriptions with Zapier you can use the webhook function that is built into Woocommerce core. Just set up the webhooks you need in Woo and Zapier will be able to pick them up. No need for bloat with another plugin.

        You can then use a Zapier delay trigger to filter in Zapier if you need. Perfect for Woo Sub failed payments.

      • Brian SparksBrian Sparks commented  ·   ·  Flag as inappropriate

        Just for clarification, Zapier does not integrate with Subscriptions means what?

        @Ryan Oelke, or anyone else, may know if:
        1. If a recurring order goes through, is Zapier called?
        2. If a recurring order fails, is Zapier called?

      • Dan BaritchiDan Baritchi commented  ·   ·  Flag as inappropriate

        Hey guys!

        Subscriptions is a BIG part of WooCommerce these days... any update on supporting Subscription actions for Zapier?

        Thanks!

      • Dan BaritchiDan Baritchi commented  ·   ·  Flag as inappropriate

        Hey guys, any update on Subscriptions support for the Zapier Add-On?

        We just installed it and trying to trigger a zap for New Subscriptions (but not renewals - so successful orders won't work) and don't see a way to do it. Suggestions? Thanks!

      • RyanRyan commented  ·   ·  Flag as inappropriate

        Based on Ryan's comment does Zapier work with subscriptions plugin now? We use Zapier for syncing Recurly to Salesforce and Quickbooks.. I would love to replace Recurly with this extension but have to clarify if I can trigger zaps with each month's CC charge.

        Thanks

      • RyanRyan commented  ·   ·  Flag as inappropriate

        I have not purchased the subscription module yet, but we are using Zapier with WooCommerce.. We would want each monthly renewal to trigger a zap. Is this not available right now?

      • Ryan OelkeRyan Oelke commented  ·   ·  Flag as inappropriate

        Hey Dan, you should be able to do this now. Just use order status change "failed" as the trigger. We use it let us know when subscriptions fail by sending us an email so we can follow up, but you could easily have that trigger dump them into the Mailchimp. Removing them from the list is a little trickier, but you could simply have a zap that triggers on successful subscription orders and which triggers checking the mailchimp list and removing them from the list.

        So, you should be able to do all this :) We've been using managing order failures with zapier since January.

      WooCommerce: Category - External Product/Service Integrations

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