Subscriptions support for Zapier Add-On - So failed billings, etc. can be added/removed from follow-up emails
We'd really like to see Subscriptions support in the Zapier Extension.
For anyone unfamiliar with it, Zapier is a very versatile service. It can perform actions on your behalf with MANY other services. For example, it can add a customer email to a specific MailChimp list based on a set of criteria, then can remove a person from that list and add them to another based on other criteria. VERY powerful.
All our orders are Subscriptions. When a monthly subscription billing fails, we’d like to add that customer email to the MailChimp “payment failed, please update your account” list to follow up with them.
Then, when the payment is updated and subscription re-activated, Zapier would allow us to remove them from that list automatically.
Similarly, when a new subscription is created by a customer, we’d like to add them to the customer MailChimp list, and remove them from it if/when they cancel.
Above are just a few of the examples of actions possible with Zapier. For reference, here’s the link to the WooCommerce Zapier Extension page for more possible uses:
And here’s the WooCommerce Zapier extension website with example “filters”: http://wczap.com/filters/
I'd really love to see this functionality kick in as we have Zapier pulling all of our orders and customers into Salesforce, but I just realized that it's skipping all of the renewal orders created by Subscriptions which makes for a major hassle. Any progress?
Guys, any update on this?
In addition to the items above/below, we're trying to intercept cancellations (i.e. to remove the cancelled customer from your customers email list) but checking for order status "cancelled" is not doing anything, cancellations are not triggering zaps - I suspect that's because subscriptions have grown into their own and are no longer treated as an addition to plain orders..
I also see the plugin hasn't had an update since early in the year - is this extension still being actively maintained?
If you're trying to integrate Woocommmrce Subscriptions with Zapier you can use the webhook function that is built into Woocommerce core. Just set up the webhooks you need in Woo and Zapier will be able to pick them up. No need for bloat with another plugin.
You can then use a Zapier delay trigger to filter in Zapier if you need. Perfect for Woo Sub failed payments.
Brian Sparks commented
Just for clarification, Zapier does not integrate with Subscriptions means what?
@Ryan Oelke, or anyone else, may know if:
1. If a recurring order goes through, is Zapier called?
2. If a recurring order fails, is Zapier called?
Nick Satkovich commented
+1 for subscriptions integration!
Subscriptions is a BIG part of WooCommerce these days... any update on supporting Subscription actions for Zapier?
Hey guys, any update on Subscriptions support for the Zapier Add-On?
We just installed it and trying to trigger a zap for New Subscriptions (but not renewals - so successful orders won't work) and don't see a way to do it. Suggestions? Thanks!
@Ryan Oelke, Thanks for sharing that!
Based on Ryan's comment does Zapier work with subscriptions plugin now? We use Zapier for syncing Recurly to Salesforce and Quickbooks.. I would love to replace Recurly with this extension but have to clarify if I can trigger zaps with each month's CC charge.
I have not purchased the subscription module yet, but we are using Zapier with WooCommerce.. We would want each monthly renewal to trigger a zap. Is this not available right now?
Ryan Oelke commented
Hey Dan, you should be able to do this now. Just use order status change "failed" as the trigger. We use it let us know when subscriptions fail by sending us an email so we can follow up, but you could easily have that trigger dump them into the Mailchimp. Removing them from the list is a little trickier, but you could simply have a zap that triggers on successful subscription orders and which triggers checking the mailchimp list and removing them from the list.
So, you should be able to do all this :) We've been using managing order failures with zapier since January.