Subscriptions support for Zapier Add-On - So failed billings, etc. can be added/removed from follow-up emails
We'd really like to see Subscriptions support in the Zapier Extension.
For anyone unfamiliar with it, Zapier is a very versatile service. It can perform actions on your behalf with MANY other services. For example, it can add a customer email to a specific MailChimp list based on a set of criteria, then can remove a person from that list and add them to another based on other criteria. VERY powerful.
All our orders are Subscriptions. When a monthly subscription billing fails, we’d like to add that customer email to the MailChimp “payment failed, please update your account” list to follow up with them.
Then, when the payment is updated and subscription re-activated, Zapier would allow us to remove them from that list automatically.
Similarly, when a new subscription is created by a customer, we’d like to add them to the customer MailChimp list, and remove them from it if/when they cancel.
Above are just a few of the examples of actions possible with Zapier. For reference, here’s the link to the WooCommerce Zapier Extension page for more possible uses:
And here’s the WooCommerce Zapier extension website with example “filters”: http://wczap.com/filters/
Based on Ryan's comment does Zapier work with subscriptions plugin now? We use Zapier for syncing Recurly to Salesforce and Quickbooks.. I would love to replace Recurly with this extension but have to clarify if I can trigger zaps with each month's CC charge.
I have not purchased the subscription module yet, but we are using Zapier with WooCommerce.. We would want each monthly renewal to trigger a zap. Is this not available right now?
Ryan Oelke commented
Hey Dan, you should be able to do this now. Just use order status change "failed" as the trigger. We use it let us know when subscriptions fail by sending us an email so we can follow up, but you could easily have that trigger dump them into the Mailchimp. Removing them from the list is a little trickier, but you could simply have a zap that triggers on successful subscription orders and which triggers checking the mailchimp list and removing them from the list.
So, you should be able to do all this :) We've been using managing order failures with zapier since January.